Customer Care Center

- Quick Answers -

Shipping Policy:

  • Please allow 5-7 business/week days to ship.

  • Shipping charges is provided at checkout.

  • Customer is responsible for shipping charges if they approved to return items for exchange. 

  • Official BossQueens ensure safe shipping through the United States Post Office.

  • Tracking is provided via email.

  • Updates are provided during the purchase process.

Exchange Policy:

  • Customers have up to 48 hours to submit a request for an exchange with Official BossQueens items purchased online.

  • Request should be sent via email or our contact form located below. 

  • Please allow 48 hours for a response.

  • All exchanges are at Official BossQueen's discretion. 

  • Refunds and/or returns are not accepted.

 
 

Customer Service Hours:

  • Online Shopping: 24 Hours a day / 7 days a week

  • Monday - Friday: 8 am - 6 pm EST

  • Saturday: 10 am - 8 pm EST

  • Sunday: CLOSED

Accepted Payment Methods:

  • Online Payment: Not Currently Accepted

  • PayPal: ContactUs@OfficialBossQueens.com

  • Venmo: @OfficialBossQueens

  • CashApp: $BossQueens

  • Square and Cash payments accepted

Sizing Chart:

Plus Sizes

Below is a women's US size chart based on the current research from 2018.

1X

2X

3X

16-18

18-20

22-24

4X

24-26

5X

26-28

Average Sizes

Below is a women's US size chart based on the current research from 2018.

XS

SMALL

MEDIUM

2

4-6

8-10

LARGE

12-14

XLARGE

14/16

Still Need Assistance?

Try our Wix Chat, Customer Contact Form or other contacts listed below.

 
 

Get In Touch!

Let us know how we can assist boss!

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ContactUs@OfficialBossQueens.com

Office Phone: 352-50QUEEN